Payments, Cancellation & Refund Policies

All Services

All our services are by appointment only and require advance payment to secure an appointment. 

One day prior sessions or sessions on the same day, can be scheduled and paid online or over the phone.

Rescheduling a session:

If you reschedule your appointment at least one day prior to your scheduled session your payment will be credited to your new session.

Our cancellation policy

Payment will be refunded to the person who made the payment minus 6% processing fee, if you cancel up to two days prior to the appointment.

There is no refund for the following:

- Scheduled Session

If you cancel within two days prior to your scheduled session.

You cancel your appointment on the same day of your session.

You do not show for your session and/or you do not notify us that you are not able to come.

- Skincare Products & Aromatherapy essences 

For hygiene purposes, there is no refund for home skincare, incenses, essential oils and mist spray 

Additional Charges

Any other additional balances for extra services occurring on the day of your appointment (i.e. skin care products, oils, additional treatments, scheduling your following sessions in person, etc.) will be due at the end of your session on the day of your appointment.

Invoices

All invoices for any session request will be due on the same day it is sent to you.

Your session request will be held for 6 hours until payment process is completed.

If your payment is not received, sadly your session request will be cancelled, in this case a new session request and payment will be processed again.

One day prior sessions or sessions on the same day are not invoiced.  They require to be paid online or over the phone.

Special Offers

All special offers are required to be paid in full.

During the promotion an expiration date will be stipulated for the offer. 

Cancellations and rescheduling policies will apply.

Gift Certificates

If you have an Gift Certificate, please call us at (202) 425-4505, we will assist you scheduling your session, and process your payment for any remaining balance.

Please notice that all Gift certificates will expire four months after purchase and there is not refund.

Thank you for your understanding and please feel free to contact me with any questions or concerns.

Maricela Noble

Founder